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Shipping

You will receive an email confirmation containing your order details within a few minutes of ordering online if you have provided your email address. Please contact us immediately if the details are incorrect.

Shipping costs vary according to the delivery address and orders are delivered on the day selected. If you have any time restraints or special instructions for delivery please notify us when placing your order. Same-day delivery orders across Melbourne are guaranteed if ordered before 4:00pm. Should a product be unavailable, you will be notified, and an alternative delivery date arranged.

Should the recipient not be available to receive the delivery, the item/s will be left in a safe place. If there is nowhere safe to leave the item/s, they will be returned to the store, you will be contacted to rearrange delivery, and an additional delivery fee will be charged.

If you wish to query a delivery, please contact flowers@victoriawhitelaw.com.au