Privacy Policy

Victoria Whitelaw Floristry is committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to ensure it is protected when you visit our website at https://victoriawhitelaw.com.au ("Site").

1. Information We Collect

When you interact with our Site, we may collect:

Personal Information: such as your name, email address, phone number, and payment details when you place an order or sign up for our services.
Usage Data: including your IP address, browser type, and pages visited, collected via cookies or similar tracking technologies.

2. How We Use Your Information

We use your information to:

Fulfil orders and provide requested services.
Communicate updates, special offers, or respond to your enquiries.
Improve our Site’s functionality and user experience.
Comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell your information. We may share your information with:

Service Providers: third parties who help us provide services, such as payment processing and order delivery.
Legal Requirements: if required by law or in response to valid requests from public authorities.

4. Security

We employ industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request to review, update, or delete your personal information by contacting us at flowers@victoriawhitelaw.com.au.

6. Third-Party Links

Our Site may link to third-party websites. We are not responsible for the content or privacy practices of those sites.

7. Cookies

We use cookies to enhance your browsing experience. You can manage cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: flowers@victoriawhitelaw.com.au
Phone: +61 3 9821 4613